Public information only Services Technology & systems: A website and systems that pull their weight.
From the website your customers see to the systems your team runs on, we find where enquiries, time and data are being lost, and we fix it.
Sound familiar?
What people tell us.
Tap the one that sounds like you and tell us about it.
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“The website looks fine, but the enquiries have dried up.”
Contact us about: The website looks fine, but the enquiries have dried up. -
“Online orders get printed and typed in again.”
Contact us about: Online orders get printed and typed in again. -
“We pay for five tools and still live in a spreadsheet.”
Contact us about: We pay for five tools and still live in a spreadsheet.
What we do
Four things, done properly.
We work out why the website has gone quiet and the systems behind it don’t connect, then build the fix.
- 01
Websites and e-commerce
Why the site is slow, hard to find or not turning visitors into enquiries, and the repair or rebuild that fixes it. Online stores included, with content your own team can update.
- 02
Business systems and integration
ERP and business systems set up around how you actually work, then connected, so orders, invoices and expense claims flow through without anyone retyping them.
- 03
IT, security and access
Devices, accounts and sign-in managed properly across your Microsoft 365 environment: the right access for every person, and none for someone who left yesterday.
- 04
Data, automation and AI
Reporting your team can trust, repetitive work automated, and AI assistants that answer from your own documents, used where they genuinely save time.
Our practice
Technology & systems
We work out why the website has gone quiet and the systems behind it don’t connect, then build the fix.
In the diagnostic
What we look at.
- Why the website is, or is not, turning visitors into enquiries
- Every system you pay for, and what it is actually used for
- Where information is typed twice between tools
- Who can access what, and from which devices
- What breaks first if volume doubles
Finance and technology run in the same pass. You get one report, not two.
Experience
What the team has done.
Our technology practice is led by a computer science graduate with agency e-commerce and systems consulting experience: the website your customers see, and the systems your team runs on.
| Experience | Context | Detail |
|---|---|---|
| Client websites and online stores | Agency | Built, rebuilt and maintained for clients |
| Website performance and enquiry reviews | Consulting | Why visitors were not becoming enquiries |
| Business systems and ERP rollouts | Systems | Configured around how the business actually works |
| Finance system integrations | Integration | Invoices and expenses moving between systems without retyping |
| IT and access management | IT | Devices, accounts and sign-in across the business |
| Automation and AI tooling | Automation | Repetitive work taken off people |
- every job includes
- ScopingFrom the diagnostic findings, with a fixed scope and price agreed before we start.
- The workDone by the people who scoped it, not handed to someone you have not met.
- HandoverWritten guides and a walkthrough, so your team can run it without us.
- SupportThrough the first weeks after go-live, then ongoing only if you want it.
FAQs
Before you ask.
Something else? Send us a message, or email hello@fd-consulting.example.
Contact usDo we need the diagnostic before a website?
No. If you only need a site, we can quote it directly. If the site is part of a bigger systems problem, the diagnostic sizes the whole thing first.
Who looks after it once it is live?
We can host and maintain it, or hand it over with documentation. You own the code and the content either way.
Can you manage our devices and accounts?
Yes. We set up and tidy device management, sign-in and access across Microsoft 365, so staff get what they need and leavers lose access the same day.
Do you build AI tools?
Where they earn their keep. The most useful are assistants that answer from your own documents and data, and automations over invoicing and reporting. We start from the problem, not the technology.
Start with the diagnostic.
Tell us what is going on first. We'll tell you honestly whether you need the diagnostic, just the fix, or neither.